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Concierge Services

Above and beyond guest service that simply can't be beat.

Empress Hotel La Jolla award winning staff provides a level of service that makes you say "wow!".  Our Concierge Desk is available for assistance with dinner reservations, show tickets, tours, and directions or any other requests that will ensure an enjoyable visit. Below are some services we provide to make your stay more relaxing:

Bell Service

Conference and meeting facilities/suite

Copy & Fax Services

Pack and Play's available

Express checkout

Guest laundromat

Accessible rooms/facilities

Honeymoon suites

Ice machines

Safe Deposit Box

Manhattan of La Jolla Italian Steak House

Rollaway beds (not all rooms accommodate) for nightly fee

Certified Guest Service Property

Empress Hotel received the designation of Certified Guest Service Property. This designation is awarded to properties that train their employees using AHLEI's Guest Service GoldĀ® program and certify all guest-facing staff as Certified Guest Service Professionals (CGSPĀ®).