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Customer Reviews

Staff was Great

August 15, 2013,
The staff was great. Ben Redfield, Peter, Caleb,the ladies at the front desk, the bellman, housekeepers and restaurant staff. They MADE the stay. We were comfortable in our room. It was especially nice to have windows that opened to let in the fresh California air. We usually stay at our family home in La Jolla, but it was unavailable to us this summer. I've walked by the Empress many times over the years and thought I would like to stay there. Finally did. Good room rate and location. Easy access to everything. I will recommend to family and friends. We had eaten at the Manhattan in the past and enjoyed the staff and food again on this trip.
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